… Advisors need to know how to push buttons about books, not just say the book was "great", but tell why it was great and why they chose a specific book for a specific patron. …
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… What to do when the patron hates your recommendation. I'll always remember the woman who literally threw the book at me. …
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… if someone asks for Urban Fiction, you have a handful of authors whose books have been around for a few years and no resources to fall back on. In other words, you can't fake it. …
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… Eager to satisfy an audience hungry for magic and adventure, movie producers have started to mine publishers' backlogs for fantasy novels that have stood the test of time. …
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